Interducing
Worxsuite
ADVANCED INTELLIGENT SYSTEMS
SAY GOODBYE TO TEDIOUS AND
TIME-CONSUMING MANUAL PROCESSES,
And say hello to a faster, more efficient way of managing your online operations.
Introducing the revolutionary worxatmet
Experience the power of an ultimate solution designed
to provide you with a dynamic work environment that
streamlines all your online services.
With this cutting-edge technology, you can effortlessly
change business rules and issue multiple copies of your
services, all with just a few simple settings!
But that's not all!
worxatmet offers the unique ability
to manage
multiple
institutions at once, creating a unified platform that ensures
confidentiality of data for each institution while still allowing for
unified performance reports
And with the flexibility to provide services through various
platforms and technologies, managing your services has never
been easier
worxatmet also features multiple
account options
and varying
levels of power, allowing users to complete tasks assigned to
them on the same platform.
You can seamlessly integrate worxatmet into your
existing
systems, and with the option to link your account with your
organization's internal accounts “MIcrosoft AD, Microsoft
Exchange”
Perhaps one of the most impressive feature of worxatmet is its
dynamic reporting system when users can modify output formats
in Microsoft Word according to their work rules and individual
institutional needs
And for a detailed audit and follow-up capabilities, you can easily
track user movements within the system and access the data you
need in real-time, identifying locations, and used devices
ULTIMATE
WORKFLOW
ENGINE
PLATFORM
FOR EVERYONE
AT YOUR
CONVENIENCE
Here are some of key features of our workflow engine for electronic services
Our platform has two main interfaces, one for customers and
other for employees. It features an elegant and user-friendly
interface that supports both Arabic and English languages.
The system ensures high-level security by providing
user-specific permissions granting access to certain screens
based on the user's role and job requirements.
Additionally, our platform is flexible and can be easily
integrated with other systems.
Also, We offer phone and email verification for reliable user and
customer registrations,
Lastly, our platform provides a deticated communication
channel that connects customers and employees.
OWN THE POWER OF
“CUSTOMIZABLE EMPLOYEE DASHBOARD”
As an employer, you know that your employees manage a multitude of tasks on
a daily basis, both big and small. However, without a proper system to prioritize
and monitor productivity, it's easy for tasks to fall through the cracks. This is
where our customizable employee dashboard comes in!
Unlike other platforms, we have taken the time to conduct
extensive research and interviews to understand the needs of
employees across different sectors. Our employee dashboard is
organized by team, brigade, and influence, just like other custom
dashboards.
But what sets us apart is that our dashboard is fully customizable
to meet the unique needs of your employees!
“Empower your employees to
work smarter, not harder! ”
Our dashboard is powered by algorithms and adaptive
technology, which turn data points into actionable insights that
can help enhance productivity and efficiency. By implementing
our customizable employee dashboard,
Are you looking for a dynamic and efficient platform
that can be easily modified and developed to meet your changing needs!?
Look no further than our
WORKFLOW ENGINE FOR ELECTRONIC SERVICES!
With separate control panels for customers and employees, you can
easily manage interactions and communications. You can create
multiple departments and municipalities, which can be linked
together and their communication data recorded, whether it is
digital or not. The location of each department is displayed on a
map, making it easy to navigate.
Our platform also allows for the complete management of services,
with links to municipalities or departments. You can determine the
types of customers, the fields and attachments that the customer
will register, and the service steps that go through, starting with the
customer and ending with the manager. Signatures, seals, QR codes,
and the delivery of transactions are included in the process.
Ability to create sub-departments within government departments,
municipalities, and centers for municipalities. Multiple job positions
can be created for each department and municipality, and
organized into work groups
With our platform, you can easily create all forms for government or
municipal departments with customizable designs and formats. The
forms can be easily modified and displayed as PDFs in different sizes.
THERE ARE SEVERAL FEATURES
that this service offers in order to provide
a better experience for customers
a better experience for customers
These include the ability to diversify the fields used in the service,
such as numeric text fields, email fields, phone fields, multi-line fields,
drop-down lists, AWF-pdf, word and Excel.
The service also allows for the export of all reports to Excel.
Additionally, employees can create and divide services into
categories.
They can also create more than one version of a single service and publish it on the customers’ platform.
They can also create more than one version of a single service and publish it on the customers’ platform.
Complete management of users is available, with users divided into
groups and powers for each user according to the group.
More than one profile can be created for the user so that they can be
added to more than one department or municipality if necessary.
Users can also be linked to the organization or department's Active
Directory.
Users can modify the search lists and save what has been done to
facilitate searching the data, and can also view reports for all
requests and services, with multiple search filters.
Invoices can be generated and paid online, and can be linked with
all collection systems.
DISTINCTIVE
DYNAMIC
CONTROL
PANEL
Customer accounts can be managed and violations and
suspensions resulting from transactions and requests can be
tracked. Notifications can be sent via mail, SMS, or OTP, and the
number of transactions can be reported to the employee. The
service makes it easy to receive, deal with, and follow up on
customer orders. It also provides a report for the types of devices
used on the platform.
There is a distinctive control panel that changes depending on the
nature of the job, such as "Municipal Director, Department Head,
Customer Service, and Engineers," among others. The service also
allows for the retrieval of a service more than once by employees to
and from each other to amend requests. Engineering files and plans
of all sizes and sizes can be provided, and an inspection request can
be submitted with a specified date for inspection. The inspector’s
arrival and completion of the inspection request can be tracked.
Users and work groups can be linked to the regions, and more than
one model can be added for one service. Tasks for requests can also
be distributed between users, starting from customer service,
through engineers, department heads, and even the municipality
director.
There is also vacation management and registration of vacations for
the municipality or government departments.
Transform your customers' platforms with stunning photos and
videos, and Empower your employees to make real-time
modifications as needed
A special housing department section is also included, where users can add housing models and display their details, along with pictures for customers to view
The platform also includes a special section for news and events, a photo gallery, and electronic requests.
A special housing department section is also included, where users can add housing models and display their details, along with pictures for customers to view
The platform also includes a special section for news and events, a photo gallery, and electronic requests.
In addition, the platform allows users to record complaints and
suggestions, and respond to them promptly.
Technical support management is also available to deal with customer issues, with the ability to take an automatic print screen of any errors that may arise.
Common questions can be added, changed, and displayed on the customer platform, and a fully printed and stamped electronic service certificate can be obtained with the support of a QR code.
Technical support management is also available to deal with customer issues, with the ability to take an automatic print screen of any errors that may arise.
Common questions can be added, changed, and displayed on the customer platform, and a fully printed and stamped electronic service certificate can be obtained with the support of a QR code.
Accessibility is also a key feature of the platform, with the ability to
empower users by enlarging or reducing font size and offering a
colour-blindness option.
Finally, a chatbot is available to facilitate communication between customers and employees.
Finally, a chatbot is available to facilitate communication between customers and employees.
EFFECTIVE
CUSTOMER-EMPLOYEE
INTERACTIONS
CUSTOMER-EMPLOYEE
INTERACTIONS
DON'T SETTLE
FOR LESS.
FOR LESS.
Unlock a world of endless advantages and possibilities!
Discover the numerous benefits and incredible
opportunities that await you today.
Discover the numerous benefits and incredible
opportunities that await you today.